Is Evan an MD?
Evan is not a medical doctor; he does not service medical emergencies, diagnose, treat or issue protocols for any specific diseases. If you have a medical emergency, you must contact your primary care physician or dial 911.
Evan supports chemical and physical stress imbalances, with the goal of promoting wellness.
How is Evan's method different from other practitioners?
Evan’s Method addresses the 5 most common and chronic conditions of weight gain, digestive issues, fatigue, depression and hormone imbalances that are typically misunderstood or misdiagnosed by conventional practitioners who attempt to cover up the symptoms and not get to the root cause.
Evan’s Method is a lab-based natural health protocol that tests and identifies the presence and quantitative evidence of dysfunction of the various systems in the body. The lab tests are used to determine the required natural support needed to rebalance your body back to its normal state.
Can my spouse, partner, and/or children all work with Evan?
Yes! Evan works with women who wish to pregnant (prenatal functional medicine), children, the elderly, and all ages between. Evan works with couples all the time. In fact, it's much better this way because when the family improves their lifestyle, diet, and other measures together, the results happen faster and the end result is more sustainable. Many couples like to speak with Evan during the same time block, that is just fine, and you will each be charged for a consult.
How long does it take to get results?
Results vary by each person. Some people feel dramatic improvement within the first month, others may take a bit longer. Our standard programs are for a minimum of 6 months. Remember, your body didn’t fail overnight. Years of stress and illness takes its toll and it takes a proper amount of time to restore. On average it takes one month of repair for each year you’ve suffered from a specific problem.
How do the free consultations work?
The free 15-minute call is with our client coordinator, Megan Gump, NTP. She is a Certified Nutritional Therapy Practitioner who is fully trained by Evan.
No health advice is given during the introductory call. Megan listens to your health symptoms and concerns, asks several qualifying questions, and discusses our clinic process with you.
Once you move into your first call with Evan, he will recommend specific functional laboratory tests based on your symptoms and goals. Those tests are sent to your door which are completed and sent back to the lab using prepaid envelopes.
Evan will schedule a follow up consultation with you 3-6 weeks after the initial appointment to discuss the results and create a customized functional medicine program for you. This can include diet, lifestyle, supplements, herbs, and any other necessary tool to help you get better.
We look forward to helping you get to the root cause! Click here make your online appointment.
Does Evan do any in-person consultations?
Evan works exclusively online and holds consultations (national and international) via phone, Skype, or Google Hangouts for those who live outside of the USA. Evan works with clients across the United States and as far as New Zealand, the U.K. and Australia.
How long are the consultations?
1-30 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 1-2 lab test maybe reviewed if time permits.
30-45 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 2-3 labs test maybe reviewed during this time.
60 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 3-4 labs test maybe reviewed during this time. *Clients are charged for the time block used not the time scheduled.
How do I complete my new client paperwork?
Simply use our online form by clicking here.
What types of lab tests are required?
Depending on the type of test, the samples required are saliva, urine, stool and blood. All tests are completed by the client through easy test kits that are self-administered in the comfort of your own home. Blood tests may be run as needed from your local lab.
What laboratories does Evan use and why?
Evan has learned that the accuracy of your lab findings and the quality of the professionals performing the lab tests is the key to you uncovering what’s going on. Quality is not equal across all lab companies. Many times we see “normal” test results from regular lab companies and our lab tests find many “functional” problems. The lab companies used by Evan have the highest testing standards and the most consistent lab results year after year. These are not replacements for regular medical tests, these tests are only used to detect “functional” issues rather than medical problems and aren’t meant to diagnose or recommend protocols for diseases. We are attempting to detect problems with the functioning of organ systems prior to the onset of a disease.
Can I purchase my supplements other than from Evan?
Evan carries his own line of professional-grade supplements which have been formulated to achieve the best results in the right specified dosages. These supplements are also stored in an air conditioned environment and come directly from the manufacturer.
If you want to do your own research on different supplements, you can do so but we do not recommend it. We do supply you with other professional-grade brands if they carry something we do not. If you purchase supplements from consumer-grade companies, please research carefully. Not all ingredients are equal. There are many quality and purity control issues regarding supplements from Amazon and other sites.
Can I order my own test kits through the laboratories or can my regular doctor order the lab tests for me?
Our authorized laboratories are only able to sell test kits to practitioners. Evan uses specific lab tests from small lab companies that exclusively offer functional medicine tests. Larger national labs and local hospital based labs are not helpful for these types of highly specialized tests.
There may be extra shipping charges for your test kits if you are outside of the USA. If the labs are sourced outside our clinic a lab read and admin fees totaling $189 per test will be charged.
How long does it take to get the lab results?
The results of your lab test(s) will be sent to Evan 2 to 4 weeks after mailing your specimens to the lab. After evaluation we will contact you to schedule a follow up appointment to review your results with Evan and he will recommend a wellness protocol.
Do I have to take all the recommended tests at once?
The number of labs recommended will depend on your individual situation including the number of issues you struggle with and the length of time you have been experiencing them, but the range is 1-4 lab tests.
What is the best way to schedule an appointment with Evan?
The fastest and easiest way to schedule an appointment is by using our online scheduler: Click here to make an appointment. The earliest available appointments will always be posted online first.
What are the rates for consultations?
New client initial consultation: $349 (with Megan Gump, CFMP, NTP is $249)
After hours new client consultation: $399
1-10 min: $95
11-30 min: $225
31-45 min: $275
46-60 min: $325
If payment is not made for a consultation within 10 days after the call, we will automatically charge you for that call.
What are late fees?
If you need to adjust your invoice, don’t worry you will not be charged any late fees as long as you let us know you need to make adjustments in the first 2 business days of receiving it. If you need to delay any of the products or labs (not including consults) we can break them up into separate invoices that can be paid at a later date of your choosing. Labs and supplements will ship once they have been paid.
We always waive late fees as a one time courtesy for new clients. When you read the invoice cover letter that goes out with every emailed invoice, the late fee policy is very transparent. The late fees start 2 business days after the consult and do not apply if you reach out back to the office in the first 2 business days to make any adjustments. If you have reached out to the office within 2 business days and received a late fee, just email us and we can waive it for you.
The policy is here for a few reasons.
1. To make sure we collect payment in a timely manner. In a physical setting, the payment would take place immediately after the consult.
2. To ensure the timing and sequencing of care in regards to labs, supplements and follow-up consult rescheduling. Also, many clients have information about their invoice top of mind right after their consult, the longer client’s wait to pay, the greater chance they forget why they are being prescribed certain supplements or lab tests in their protocol. This then requires the need to schedule additional follow up consults so the client can be refreshed on the rationale of their protocol.
3. To prevent staff time from being spent rescheduling, answering questions and accommodating clients who have delayed payment.
Since we added this policy it solves the issues above.
Does he offer any discount if more than one family member signs up to become a client?
There are no family discounts; however, for couples we can offer joint consultations to cover both people where we do 1.5-2 hours back to back. For children of existing clients the initial consultation can be discounted. Please contact the office for more details.
How much do the lab tests cost?
Depending on the lab test, the cost is $300-700 per lab kit and you can always start a program just by ordering a single test. Evan will recommend between 1-4 labs at the new client consult depending on the clients health issues and goals. All clients programs can be customized so all obstacles for starting care can be reduced.
Does my new client consultation fee include follow ups, supplements or lab tests?
The new client consultation is an assessment of your health and recommendations on what tests are required to understand the state of your body systems. The new client consultation fee does not include any follow ups, test kits or supplements. It does include extensive wellness resources including videos, books and handouts accessible in the members area and via email.
What is the average cost of a first appointment including my consultation and labs?
It depends on how many test kits are recommended (typically 1-4) but we always recommend that if there are any budgetary concerns, clients start with their first test.
Does Evan take insurance?
We do not bill insurance companies; it is up to each individual to determine whether their insurance plan provides reimbursement for consultations, supplements and lab tests.
What type of payments do you accept?
Methods of payment are: Digital Checks (no mailed checks), Visa, MasterCard, HSA, Flex-savings, Discover or debit card.
How much do the wellness programs cost after lab work?
Depending on the protocol created by Evan, supplements will range between $50 to $400 per month and depends how healthy or sick you are at starting the program. All programs can be customized to the clients needs at the new client consult and follow up consult.
Why was I charged a lab read fee?
If any labs are ordered outside of the office based on Evan’s recommendation and are brought back for him to review, a lab read fee may be charged.
What shipping method is used for my supplements?
Orders are shipped by regular USPS, or UPS ground unless faster delivery is requested. If requested, we can also send you the tracking number upon request.
How soon does my order ship once I place an order?
Our office ships within 1 business day of payment from your online order unless stated otherwise. This excludes holidays.
Payment is due at the time of consultation. A late fee of $5 per day will be applied to bills unpaid after 48 hours. This prevents delays in client care.
What is the return policy on supplements and/or lab tests?
Due to the sensitive nature of our products, there are no refunds or returns on supplements or lab testing kits under any circumstances.
What is Functional Medicine?
Functional Medicine, rather than targeting individual symptoms, focuses on the optimal functioning of the entire body and its organs. It addresses the underlying causes of disease, using a systems-oriented approach in partnership with understanding the conditions and history in which the disease manifested. Genetic, environmental and lifestyle factors all have a direct influence of long-term health and chronic health issues.
How often should I retest?
While retesting isn’t required, it is recommended that a client retest at the 3-6 month mark to measure improvement and adjust protocols if needed. Once a client has achieved their desired health results, we recommend annual testing to ensure your body systems continue functioning at their best.
How long are the wellness programs?
Initial programs range anywhere from 3-6 months depending on the degree of your health condition.